We offer Returns & Reverse Logistics
We offer a fully-integrated approach wherein three departments, tech support, testing, and returns, work together to provide your customers with seamless, turnkey operations. Our process ultimately directs your products into disposition channels that will maximize your profitability. Leave your Returns to Propeller, Inc.
We provide experienced help desk personnel and systems to manage the returns process. We assign RMA numbers, and track the entire process, including receiving the returned product, sending out warranty replacements, or initiating refunds where appropriate. And of course, we provide detailed reports identifying all returns. Propeller, Inc. even helps identify products for liquidation.
Whether small, inexpensive, occasional single unit returns or high-volume, expensive, complicated multi-step, warranty issued returns, we can create, adapt, and implement a cost-effective returns solution for you.
Propeller, Inc. can utilize its call center capabilities to provide phone support for your customers. When a customer has a return they call a toll free support number that goes straight to our Call center. Our employees are then prompted to provide support for your company in your company’s name!
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Toll Free: 1-800-788-8689